Getting Started Logging In ★ What should I do if I haven’t received my welcome email? ★ Having trouble logging in? What do I do if I can log in on the website but I can't log in on the app? When can I download the Global Challenge mobile apps? Why has my Membership expired? Password not working / reset password? My Profile ★ How do I change my email address? ★ How can I change my team name? ★ How do I change the privacy settings on my profile? How do I add a story on Community? How do I update my profile picture? How do I change my language settings? See all 12 articles Starter Kits and Delivery ★ What should I do if my Starter Kits haven't arrived by the start of the 100 Day Journey? ★ When will teams receive their Pulses? Will reimburse the Duty and Tax Charges for the delivery of my starter kits? Why are customs in my country charging duty and tax on my starter kit delivery?