When will teams receive their Pulses?

Once teams have been confirmed, the team's registered delivery details are automatically transferred onto our distribution lists.

Distribution takes place during the 2 months prior to the start of the 100 Day Journey to ensure all teams have their Pulses in time.

Upon dispatch, the team's registered addressee will receive a notification email from one of our distribution partners with a tracking number and an estimated time of delivery. Teams should register as early as possible to guarantee they will receive their items before the start of the event.

We pride ourselves on delivering your Pulses to your office anywhere in the world within the below standard delivery time-frames, excluding customs clearance, once an invoice has been generated or payment has been made.

United Kingdom – allow 2 business days for delivery
USA – allow up to 5 business days for delivery
Canada – allow up to 7 business days for delivery
Australia – allow up to 6 business days for delivery
Europe – allow up to 5 business days for delivery
Asia – allow 7 – 10 business days for delivery
South Pacific – allow 7 – 10 business days for delivery
South America – allow a minimum of 10 business days for delivery
Africa – allow a minimum of 10 business days for delivery
Other – allow a minimum of 10 business days for delivery
Organization Managers may also choose for the Pulses to be delivered centrally or to or Area Managers for local distribution.

Note: For organizations not commencing the 100 Day Journey on the main global start date, the above information may not apply. Please discuss your tailored distribution plan with your Account Manager.

What should I do if my Starter Kits haven't arrived by the start of the 100 Day Journey?

 

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