How do I replace a team member?

When you replace a member, you are removing an existing member from your team and replacing them with another employee who is not registered for the Challenge. This is suitable for when an employee leaves the organisation or chooses to stop participating in the Challenge.

Only Team Captains are able to replace a team member. However, to do so is easy! All you need to do is follow these simple steps:

  • Go to the ‘Manage teams’ link at the top right of the page
  • When on this page, there is a quick link to ‘change team members’
  • Click the ‘Replace member' with a new employee’ link and search the member who is to be replaced and select their email address. Once selected, you can then enter the details of a new member. The new team member will be automatically sent a welcome email, complete with registration information, allowing them to activate their log-in
  • If the team has not yet been confirmed, it will be sent along with all of the other welcome emails when the teams get confirmed

If you would like to swap team members between two different teams, you will need to speak with your Organisation Manager (the person coordinating the Challenge in your company) or contact our Member Services team. When you swap team members, it means you are swapping two members who are already registered in teams and placing them in the other member's team.



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